Privacy Policy

The protection of your personal data is important to me. Personal data is processed exclusively in accordance with the General Data Protection Regulation (GDPR), the German Telecommunications Digital Services Data Protection Act (TDDDG) and other applicable data protection laws.

1. Controller

The controller responsible for processing personal data on this website is:

Cargo CSI – Cargo Claims Surveying & Expert Services
Owner: Andreas Dausacker
Herzogring 13
97241 Bergtheim
Germany

Email: ad@cargo-csi.de

The controller is the natural or legal person who determines, alone or jointly with others, the purposes and means of processing personal data.

2. Website Hosting and Server Log Data

This website is hosted by:

Webador / JouwWeb B.V.
Torenallee 20
5617 BC Eindhoven
The Netherlands

When you access this website, technical data required for the secure and reliable operation of the website may be processed automatically. This data may include:

  • IP address
  • Date and time of access
  • Browser type and browser version
  • Operating system
  • Referrer URL
  • Pages and files accessed
  • Technical status and error information

The processing is carried out for the purpose of providing the website securely, detecting technical problems and protecting the website against misuse.

The legal basis is Article 6(1)(f) GDPR. The legitimate interest lies in the secure, stable and efficient operation of this website.

Webador processes personal data as a processor. Personal data is processed only to the extent necessary to provide the hosting and website services.

Server log data is retained only for as long as necessary to ensure the secure and proper operation of the website. Data may be retained for a longer period if this is required due to a specific security incident or a legal obligation.

3. Cookies and Consent Management

This website may use technically necessary cookies or comparable technologies required to provide essential website functions.

The storage of information on your device or access to information already stored on your device is based on Section 25(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG), where this is strictly necessary to provide a digital service expressly requested by you.

Any related processing of personal data is based on Article 6(1)(f) GDPR. The legitimate interest lies in providing a technically functional and secure website.

Optional cookies or comparable technologies, particularly for statistical or analytical purposes, are used only after you have given your consent through the cookie banner.

The legal bases in such cases are Section 25(1) TDDDG and Article 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future through the cookie settings available on the website. The withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

4. Contact Form and Contact by Email

If you contact Cargo CSI through the contact form provided on this website or by email, the personal data you provide will be processed for the purpose of handling and responding to your request.

Depending on the information submitted, this may include:

  • Your name
  • Your email address
  • Your telephone number
  • Your company and contact details
  • The subject and content of your enquiry
  • Documents, photographs or other information provided by you

The information entered into the contact form is processed by Webador / JouwWeb B.V. as the website platform and processor. Form submissions may be stored in the Webador website administration area and are also forwarded to the designated Cargo CSI email inbox.

Where your enquiry relates to a potential or existing contractual relationship, processing is based on Article 6(1)(b) GDPR.

For other general enquiries, processing is based on Article 6(1)(f) GDPR. The legitimate interest lies in responding efficiently to business enquiries and maintaining professional communication.

The submitted information will be retained until your enquiry has been fully handled and the data is no longer required. Statutory retention obligations and the retention of information necessary for the establishment, exercise or defence of legal claims remain unaffected.

Form submissions that are no longer required are deleted periodically from both the Webador administration area and the relevant email inbox.

Personal data will be disclosed to third parties only where this is necessary to process your enquiry, required by law or authorized by you.

Please do not submit particularly sensitive or confidential information through the general contact form. If your request involves confidential documents, cargo damage records, photographs or sensitive business information, please contact Cargo CSI first to agree on an appropriate method of transmission.

Please note that standard email communication may involve security risks.

5. Contact by Telephone

If you contact Cargo CSI by telephone, the personal data you provide will be processed to the extent necessary to handle your enquiry.

Where your enquiry relates to a potential or existing contractual relationship, processing is based on Article 6(1)(b) GDPR. In other cases, processing is based on Article 6(1)(f) GDPR.

Telephone calls are not recorded.

6. External Links and Contact Options

This website may contain links to external websites or services, such as a map provider or a communication service such as WhatsApp.

If you click such a link, you will leave this website. From that point onwards, the relevant external provider may process personal data under its own responsibility. This may include your IP address, device information and any other data you submit to that provider.

Cargo CSI has no control over the processing carried out by external providers. Please refer to the privacy information provided by the relevant service.

If you choose to contact Cargo CSI through WhatsApp, you do so voluntarily. For confidential, sensitive or extensive business information, please use a communication method agreed with Cargo CSI in advance.

7. Recipients of Personal Data

Personal data may be processed by service providers engaged to operate the website or provide technical infrastructure.

The principal service provider is Webador / JouwWeb B.V. as the website platform and hosting provider.

Personal data will otherwise be disclosed only where:

  • This is necessary to process your enquiry or perform a contract
  • You have given your consent
  • There is a legal obligation to disclose the data
  • Disclosure is necessary for the establishment, exercise or defence of legal claims

8. International Data Transfers

Webador / JouwWeb B.V. is based in the Netherlands and therefore within the European Union.

A transfer of personal data to a country outside the European Union or the European Economic Area may occur if you voluntarily use an external provider whose processing involves such a transfer.

The relevant provider’s privacy policy and legal safeguards apply to its processing.

9. Data Retention

Unless a more specific retention period is stated in this Privacy Policy, personal data will be retained only for as long as necessary for the respective processing purpose.

Data will be deleted when the processing purpose no longer applies, unless continued retention is required by statutory obligations or justified for other legal reasons.

Continued retention may be necessary, in particular, to comply with commercial or tax-related retention requirements or for the establishment, exercise or defence of legal claims.

Where processing is based on consent, the relevant data will be deleted after consent is withdrawn, unless another legal basis permits continued processing.

10. Your Rights

Subject to the applicable legal requirements, you have the following rights regarding your personal data:

  • Right of access under Article 15 GDPR
  • Right to rectification under Article 16 GDPR
  • Right to erasure under Article 17 GDPR
  • Right to restriction of processing under Article 18 GDPR
  • Right to data portability under Article 20 GDPR
  • Right to object under Article 21 GDPR
  • Right to withdraw consent under Article 7(3) GDPR

Where processing is based on Article 6(1)(f) GDPR, you have the right to object to the processing of your personal data on grounds relating to your particular situation.

To exercise your rights, please contact:

ad@cargo-csi.de

11. Withdrawal of Consent

You may withdraw your consent at any time with effect for the future.

The withdrawal does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes the GDPR.

The supervisory authority responsible for private-sector organizations based in Bavaria is:

Bavarian State Office for Data Protection Supervision
Bayerisches Landesamt für Datenschutzaufsicht – BayLDA
Promenade 18
91522 Ansbach
Germany

Website: www.lda.bayern.de

You may also contact another competent supervisory authority, particularly in the EU Member State of your habitual residence, place of work or the place of the alleged infringement.

13. Obligation to Provide Personal Data

You are not required to actively provide personal data when merely visiting this website.

However, certain information is required if you contact Cargo CSI and wish to receive a response or request the preparation or performance of services. Without the necessary information, your enquiry may not be processed.

14. Automated Decision-Making

No automated decision-making or profiling within the meaning of Article 22 GDPR takes place in connection with this website.

15. Data Security

Appropriate technical and organizational measures are used to protect personal data against unauthorized access, loss, alteration or disclosure.

This website uses encrypted transmission through HTTPS. Nevertheless, complete security cannot be guaranteed for data transmitted over the internet. This applies particularly to unencrypted email communication.

16. Updates to this Privacy Policy

This Privacy Policy may be updated if legal requirements, the website or the services used on the website change.

The current version is the version published on this website.

Last updated: August 2026